Created server architecture in Dev, Staging, UAT, and Production environments.
Worked with CTO and CSO to ensure HIPAA compliance by:
Restricting RDS access.
Maintaining EC2 security groups.
Restricting access through frontend proxies (using nginx).
Managing F5 network routes in multiple subnets.
Enforcing end-to-end encryption for all apps.
Ensuring all PHI and PII is encrypted both at rest, and in transit.
Worked side-by-side with developers to create an infrastructure that is maintainable through many code deployments, while preserving the adaptability necessary for an agile environment.
Deployed new infrastructure and code in an automated fashion with the help of Bamboo, Chef, and Terraform.
Guaranteed uptime through the use of performance monitoring tools, such as New Relic, Pingdom, and Pager Duty, and low-level process uptime with Monit.
Coached junior engineers, encouraging fearless ownership and a “fail fast and often” mindset.
Service Desk – Walgreen Co. 2013—2014 LAN Support Specialist (Tier 2 Assist, Tier 1 Supervising, EHR Support, Remote/Home User Support)
Worked with EMR applications in consumer facing (Walgreens stores) and enterprise environments.
Onboarded and offboarded EMR access for nurses and doctors, including access to PHI.
Created image updates and patch plans for consumer and corporate healthcare sites, focusing on high security with minimal downtime.
Consumer Support – Strictly Computers 2008—2013 End-user support (Malware Removal, Hardware Installation, Custom System Building) On-site support (Data Backup, Network Installation, Emergency Incident Response) Manager (Trained Employees, Managed Work Schedules, Set Repair Priority)
Same-day response to incidents for local businesses, including doctor’s offices, lawyers, retail, etc.
Installed networks for local businesses, including cable runs, patches, routing and firewall configurations, and inbound routes for security systems, remote administration, etc.